At Paksilk.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
1. Information We Collect:
- Personal Data: When you make a purchase or register on our site, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Account Information: If you create an account with us, we collect your login credentials and profile information.
- Order Information: We collect information about the products you purchase, including order history and preferences.
- Cookies and Usage Data: We collect cookies and usage data to improve your shopping experience and monitor site traffic. This includes your IP address, browser type, pages visited, and time spent on pages.
2. How We Use Your Information:
- To process transactions and deliver the products you have purchased
- To manage your account and provide customer support
- To send order confirmations, shipping updates, and delivery notifications
- To improve our website and services based on your feedback and usage patterns
- To send marketing emails about promotions, new products, or other updates (only with your consent)
- To prevent fraudulent transactions and enhance security
- To comply with legal obligations and protect our rights
3. Sharing of Information:
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Service Providers: We share information with trusted partners who help us operate our website, process payments, or deliver orders (e.g., payment processors, shipping companies)
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
All third-party service providers are required to maintain the confidentiality of your information and are not permitted to use it for any other purpose.
4. Security:
We implement various security measures to maintain the safety of your personal information:
- Secure socket layer (SSL) technology for encrypted data transmission
- Secure servers and databases
- Regular security assessments and updates
- Access controls and authentication
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. We encourage you to use strong passwords and keep your login credentials confidential.
5. Cookies:
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content and recommendations
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may affect some website features.
6. Your Rights and Choices:
You have the right to:
- Access and review your personal information
- Update or correct your account information
- Request deletion of your account and personal data
- Opt-out of receiving marketing communications
- Unsubscribe from email newsletters at any time
You may exercise these rights by logging into your account, using the unsubscribe link in emails, or contacting us directly at info@paksilk.com.
7. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order and transaction records may be retained for accounting and legal purposes.
8. Children's Privacy:
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to this Policy:
Paksilk.com may update this Privacy Policy at any time, and any changes will be posted on this page. We will notify you of significant changes via email or website notice. The "Last Updated" date at the top indicates when this policy was last revised.
11. Contact Us:
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Last Updated: December 01, 2025
